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#BUDGET AUTO SALES 3 AUBURN WA FULL#
So I got off work on Sunday November 20th 2022 jacked my front end up to remove my old resivor and I first realized the resivor bottle I bought was not the right one and second mine was ok the hose had just come off so yes no need to do any repair at all but this being Sunday they were closed so I called today approximately 1:00 pm as I read online that if you needed to return or refund call them first so that's what I did about 45 minutes ago and a guy answered the phone I explained to him I was calling per policy for a refund on a purchase I made Friday Nov 18th he put me on hold for 15 min then a different guy picked up I explained again why I was calling and he asked me several questions, what part, I said radiator overflow resivor, he asked what vehicle I said **** Chrysler voyager he asked what day an time I told him Fri Nov 18th at approx 4pm then he said " me sorry no refund your money" I asked why and he said again " me sorry no refund money" I said I was told I can return for full refund, (I wasn't expecting the $10 pull fee just the $20 I was guaranteed I could returnīBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. I asked when I handed the guy $30 cash if I could return it for refund if I don't wind up needing it or if it's the wrong part, he and one other worker behind the counter both said "Yes ma'am we will refund your money" So I left the store and after a couple miles down the Rd I realized I got no receipt so I called and was reassured it was no problem. There were three gentleman behind the desk I told them I needed an overflow resivor for my **** Chrysler Voyager and they explained the process to me so I scanned my id and went out to the yard to find my part and I had found one I thought might fit but I didn't have the tools to pull it so I went back to the office and I asked them to pull it and they said it will be an additional $10 fee to pull it bringing my total sale to $30 cash I paid. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business.I went into budget in Auburn last Friday November 18th 2022 at approximately 4:00 pm. BBB Business Profiles are subject to change at any time.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. I called the sheriff's department to get a transcript from the phone call I had made to them Read MoreīBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment.
They removed the set of rims that I clearly paid for as they refused to say otherwise and we left the location. The where numerous people in line always saying they had been over charged not only was the place overcrowded people as well as employees not wearing masks it was a ridiculous amount for errors happening where at least ten ppl where complaining about the same thing. I was charged 242.00 to my bank account than they tried charge my bank account again stated I didn't have enough money in my account I saw the guy run my car several times and remove more receipts from the register I pulled up my bank app and it showed he had charged 242.00 from but persisted to say i didn't have enough to pay after my bank account clearly showed it did I called the sheriff's department immediately to avoid confusion they handed me several receipts saying the transaction was cancelled it clearly was not he tried charge me twice.
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